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General questions
All General FAQs
1. What process do I need to go through to enroll in DSBC’s online banking (DSBCnet)?
2. How long can I stay signed in for each online banking session? (online banking session timeout)
3. If I forgot my username or password for my online account, how can I recover them?
4. How and where can I check balance account and account information?
5. Why do I need to open an online banking account at DSBC?
6. How to change my postal address online with DSBCnet?
7. What is an IBAN number?
8. Can I use DSBC’s live chat support at the login page of DSBCnet to assist me with my problem?
9. What are the charges associated with online checking account?
10. How can I pay a deposit into or withdraw from a DSBC account?
11. I want to keep up to date with the DSBC’s latest promotions and notifications, where can I find them?
12. How do I stop receiving promotional emails from DSBC?